Questions?

Need assistance? Have a question? Check out the list of frequently asked questions below. If you don't find the answer you're looking for, please feel free to contact us by e-mail at: info@chickelms.com

1) How do I place an order with you?
2) How will I be billed? How can I pay for my order?
2) How will I be billed? How can I pay for my order?
3) How will I be billed? How can I pay for my order?
4) How will I be billed? / How can I pay for my order?
5) How will I be billed for shipping?
7) How do I contact the company?


1) How do I place an order with you?
Please contact us directly at the GRAND ENTRY (254-968-3920) or the RODEO SHOP (254-968-4305) for purchase information. We will be happy to assist you with an order. We accept all major credit cards and will send your order the same day if at all possible. We also have attractive GIFT CARDS that can be purchased by credit card and sent to the person of your choice for the gift of his or her choice.

2) How will I be billed? How can I pay for my order?
If you prefer to make payments on merchandise (similar to a layaway plan) we will accept personal checks and hold your order until the balance has been paid. Your order will be shipped immediately upon the receipt of your final payment.

2) How will I be billed? How can I pay for my order?
We require all special orders to be paid by check or credit card before mailing. For your security and our protection, we must have personal information (address-including zip code, phone number, driver's license #, birthdate, and 3-digit security code). This information will not be kept on file. If for some reason you are not satisfied with your order, a refund will be given on the same credit card, or a GIFT CARD will be mailed for the same amount.

3) How will I be billed? How can I pay for my order?
We require all special orders to be paid by check or credit card before mailing. For your security and our protection, we must have personal information (address-including zip code, phone number, driver's license #, birthdate, and 3-digit security code). This information will not be kept on file. If for some reason you are not satisfied with your order, a refund will be given on the same credit card, or a GIFT CARD will be mailed for the same amount.

4) How will I be billed? / How can I pay for my order?

Visa MasterCard Discover American Express

5) How will I be billed for shipping?
Shipping charges will be added to your total and billed on your card at the time your order is processed. We try to ship your order the most economical way possible. All shipping charges will be discussed with you and pre-approved before any charges are made on your card. You will know the exact amount your card will be billed.

7) How do I contact the company?
Please feel free to contact us with your questions, comments, or suggestions. We welcome your feedback!

Chick Elms Grand Entry & Rodeo Shop
Cindra Elms
Phone: 254-968-4304
Second Phone: 254-968-4305
Fax: 254-968-3920
Cell: 254-979-4304

info@chickelms.com

Address:
1693 W. South Loop
Stephenville , TX  76401

Second Address:
1693 W. South Loop
Stephenville, TX  76401

 

   

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